Returns policy

Note: If the product that you have received is damaged, then do not accept the delivery of that product. If after opening the package you discover that the product is damaged, the same may be returned for a refund. Please note that we cannot promise a replacement for all products as it will depend on the availability of the particular product, in such cases we will offer a refund.

RETURN PROCESS:
  1. For Return intimation, please visit www.jeplus.in/contactUs.
  2. Jeplus Healthcare Pvt. Ltd. customer care team will verify the claim made by the customer within 72 (seventy-two) business hours from the time of receipt of complaint.
  3. Once the claim is verified as genuine and reasonable, Jeplus Healthcare Pvt. Ltd. will initiate the collection of product(s) to be returned.
  4. The customer will be required to pack the product(s) in original manufacturer's packaging.
  5. Refund will be completed within 30 (thirty) days from date of reverse pick up (if required).
REFUND PROCESS

In all the above cases, if the claim is found to be valid, Refund will be made as mentioned below: